Frequently Asked Questions

FAQs for Personal Training sessions

To book a personal training session at Dr Stretch in Angel Islington, you can either call our reception or visit their website to check availability and schedule an appointment. They will guide you through the booking process and provide you with available time slots.
The duration of a personal training session at Dr Stretch typically ranges from 45 minutes to 1 hour. This allows sufficient time for warm-up, workout, and cool-down, while ensuring a productive session.
It is recommended to wear comfortable workout attire that allows freedom of movement. Opt for athletic shoes and clothing suitable for exercise. Additionally, bring a towel and a water bottle to stay hydrated during the session.
During a personal training session, you can expect a tailored workout program designed to meet your specific goals and fitness level. The personal trainer will guide you through various exercises, provide technique corrections, and offer motivation and support throughout the session.
While personal trainers at Dr Stretch studio primarily focus on exercise and fitness, some trainers may have knowledge of basic nutrition principles. They can provide general guidance and advice, but for specialised nutritional needs, it is recommended to consult a registered dietitian or nutritionist.
Depending on availability, you may be able to request a specific personal trainer. Feel free to inquire about their trainers' specialties and experience, and express any preferences you may have. The studio will do their best to accommodate your request.
Personal trainers at Dr Stretch studio in Angel Islington are experienced in working with clients of various fitness levels and health conditions. It is important to inform your trainer about any health concerns or injuries, so they can modify exercises and create a safe and effective workout plan tailored to your needs.

FAQs for our Personal Training plans

If you choose a subscription plan, you can schedule your sessions at any frequency you prefer within a month. However, to achieve optimal results, it's recommended to commit and utilize the sessions regularly. Consistency is key in establishing a new routine and achieving amazing results.
Yes, you have the flexibility to pause or stop your subscription. My subscriptions have an initial minimum term of three full calendar months. For example, if you sign up on the 14th of August, the minimum term extends until the end of November. After this period, you can cancel your subscription through your portal.
If you purchase a block of sessions, there are expiration dates based on the number of sessions:
5 sessions: Valid for 2 months from the date of the first session.
10 sessions: Valid for 3 months from the date of the first session.
20 sessions: Valid for 6 months from the date of the first session.
I offer both online and in-person personal training sessions. Online sessions are conducted through Zoom and are 45 minutes long. In-person sessions take place at our studio located in Angel Islington and last for 60 minutes. Please note that our in-person services are available only in London.
Absolutely! Regardless of the format, our training plans deliver results based on your commitment and effort. During online personal training sessions, we work just as hard as we would in our studio in Angel Islington. Online sessions offer convenience, removing travel constraints and weather or COVID restrictions, making it a perfect solution for many clients.
You can cancel your subscription anytime after the initial three full calendar months. If you cancel on or before the 14th of any month (the halfway point), the cancellation will be processed at the end of the month. If you cancel in the second half of the month, it will be effective at the end of the following month.
Absolutely! After the first month of your subscription, you have the flexibility to adjust your monthly sessions using the 'Upgrade' function on your portal. Whether you need to increase your sessions to prepare for an upcoming holiday or decrease them due to travel, our plans are designed to work with your lifestyle.

FAQs for Manual Therapy

Manual therapy refers to a hands-on approach used by trained therapists to diagnose, treat, and manage musculoskeletal pain and movement impairments. It involves various techniques such as joint mobilization, soft tissue manipulation, and therapeutic exercises.
Manual therapy at Dr Stretch in Angel Islington techniques aim to improve joint mobility, reduce pain, and restore normal function. Therapists use their hands or specialized tools to apply targeted pressure, stretching, or manipulation to specific areas of the body, promoting healing and improving overall movement.
Manual therapy is effective for various conditions, including back and neck pain, joint stiffness, sports injuries, post-surgical rehabilitation, and chronic pain conditions. It can also help improve flexibility, posture, and overall musculoskeletal function.
Manual therapy techniques are generally safe and well-tolerated. While some techniques may cause temporary discomfort or soreness, therapists prioritize patient comfort and work within their pain tolerance. Communication with your therapist is key to ensure a comfortable and effective treatment experience.
The number of manual therapy sessions required varies depending on the condition being treated, its severity, and individual factors. Some individuals may experience significant improvement in just a few sessions, while others may require a more extended treatment plan. Your therapist will create a personalized treatment plan based on your specific needs.
Yes, manual therapy is often used as part of a comprehensive treatment approach. It can be combined with other therapies such as exercise programs, stretching, modalities like heat or cold therapy, and lifestyle modifications to optimize results and promote long-term recovery.

FAQs for Payments and Billing

I may provide various payment options, such as credit or debit card payments, bank transfers, cash or online payment platforms. Contact the studio directly or visit their website to find out the accepted payment methods.
The due date for payment should be communicated to you at the time of booking or during your initial consultation. You can check your invoice or contact the studio's billing department to confirm the payment due date.
It's best to inquire directly with Dr Stretch studio about the availability of automatic payment options. They will be able to provide you with specific details on how to set up automatic payments if it is a service they offer.
I may provide billing statements or invoices through email or an online customer portal. Reach out to them to inquire about the process of accessing and viewing your billing statements.
If you notice any discrepancies or errors on your bill from Dr Stretch studio, it's important to contact their billing department promptly. They will assist you in addressing the issue and making any necessary corrections.
Refund policies may vary for Dr Stretch studio. Review their refund policy or contact their customer support to understand the conditions under which refunds are granted and the process to request one.
To update your billing information, such as changing your credit card details or updating your address, reach out to Dr Stretch studio's customer support or refer to their website for instructions on how to update your information.

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